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Heat Pump Replacement in Los Altos Hills, CA

Heat pump replacement in Los Altos Hills, CA: learn sizing, permits, rebates, and cost benefits with expert installation.

Plum HVAC guides homeowners in Los Altos Hills, CA through heat pump replacement decisions, emphasizing when replacement is more cost-effective than repair based on age, efficiency, and refrigerant type. We outline a thorough assessment process, including Manual J sizing, duct checks, and energy audits, to ensure proper selection and sizing of a high-efficiency unit. We cover removal, disposal, permits, HERS testing, rebates, financing, installation timelines, warranties, and expected energy savings to inform a sound investment for your home.

Heat Pump Replacement in Los Altos Hills, CA

Replacing a heat pump is a major home investment that affects comfort, energy bills, and your home’s electrification goals. In Los Altos Hills, CA, where mild Mediterranean weather meets hilly microclimates, a properly sized, high-efficiency heat pump can deliver year-round comfort and significant energy savings. This page explains when replacement is recommended versus repair, how a professional assessment is done, model selection and sizing, removal and disposal, permit and inspection coordination (including HERS testing where applicable), available rebates and financing assistance, installation timeline and warranties, and the expected cost/benefit and energy savings for Los Altos Hills homes.

When to Replace vs Repair

Knowing whether to repair or replace your heat pump depends on age, reliability, efficiency, and refrigerant type.

Common indicators replacement is recommended:

  • The unit is older than 10 to 15 years and requires frequent repairs.
  • Major component failure such as a seized compressor.
  • Leaks or continuing loss of refrigerant, especially if the system uses phased-out refrigerants like R-22.
  • Poor efficiency: electricity bills rising despite maintenance, uneven comfort, or inability to maintain set temperatures.
  • Home electrification goals or desire to reduce greenhouse gas emissions.

Repair may be appropriate when:

  • The system is relatively new and a single component failed.
  • The repair cost is modest compared with the remaining service life.
  • Upgrading is not practical due to immediate budget limits and the home’s envelope is satisfactory.

Assessment Process: What to Expect

A thorough assessment determines whether replacement is the right choice and how to size and configure the new system.

Typical assessment steps:

  1. Visual inspection of outdoor and indoor units, ductwork, and air handlers.
  2. Review of system age, maintenance history, and refrigerant type.
  3. Manual J load calculation to determine accurate heating and cooling loads for your Los Altos Hills home (accounts for insulation, windows, orientation, and local climate).
  4. Duct leakage and airflow checks, plus electrical panel capacity review.
  5. Energy performance audit if requested, including historic utility bill review to estimate savings.
  6. Recommendation of high-efficiency models and necessary envelope or duct improvements to maximize performance.

Energy-Efficient Model Selection and Sizing

Choosing the right heat pump means matching a unit to your home’s load and local climate.

Key considerations for Los Altos Hills:

  • Use Manual J sizing to avoid oversizing, which shortens run cycles and reduces dehumidification in warmer months.
  • Prioritize higher SEER and HSPF ratings for cooling and heating efficiency; in mild local winters, these efficiencies translate directly into lower operating costs.
  • Consider inverter-driven variable-speed compressors for quieter operation and better part-load efficiency on cooler nights common in the hills.
  • If you have colder microclimates on ridgelines or plan to extend operating range, evaluate cold-climate heat pump options that maintain efficiency at lower temperatures.
  • Verify compatibility with existing ductwork or consider ductless mini-split or multi-zone systems if duct repair would be extensive.

Removal and Disposal of Old Equipment

Old heat pump removal is handled to code and with environmental responsibility.

What the process includes:

  • Recovery of refrigerant following EPA regulations to prevent atmospheric release.
  • Safe disconnect and removal of indoor and outdoor components.
  • Disposal or recycling of metal, plastics, and electrical components per Santa Clara County and California guidelines.
  • Documentation of refrigerant recovery and disposal for permit and rebate purposes.

Permits, Inspections, and HERS Testing

Permits and inspections ensure installations meet safety and energy standards.

Local coordination details:

  • Permits are filed with the Los Altos Hills or Santa Clara County building department as required.
  • Inspections verify electrical work, refrigerant handling, and overall installation quality.
  • HERS testing may be required for certain incentive programs or Title 24 compliance. HERS verifications commonly include duct leakage testing, pressure diagnostics, and performance commissioning. Where applicable, a HERS report documents system efficiency and commissioning for rebates and program compliance.

Available Rebates and Financing Assistance

Replacing a heat pump in Los Altos Hills can be more affordable with layered incentives.

Types of assistance often available:

  • Federal tax credits for qualifying high-efficiency heat pumps.
  • State and local incentives and rebates that may be offered through California energy programs.
  • Utility rebates from the local provider for qualifying equipment and HERS-verified installations.
  • Financing options such as low-interest loans, on-bill financing or energy efficiency loan programs, and manufacturer or lender installment plans to spread the cost.

Always confirm current program eligibility and documentation requirements during the assessment so paperwork for rebates and tax credits is completed correctly.

Installation Timeline and Warranty Details

Understanding timing and protection helps set expectations.

Typical timeline:

  • Pre-installation assessment and Manual J: 1 appointment.
  • Permit acquisition: can vary from a few days to a few weeks depending on local workload.
  • Physical installation: typical single-family home replacements take 1 to 3 days for straightforward swaps; more complex jobs (electrical upgrades, ductwork, or multi-zone systems) can extend to several days.
  • Final inspection and HERS verification: scheduled after installation and may add additional days.

Warranty notes:

  • Manufacturer warranties commonly cover compressors and major components for multiple years (many manufacturers offer 10-year limited warranties on compressors when registered).
  • Labor warranties vary; basic labor coverage may be 1 to 5 years, with extended options available.
  • Proper commissioning and HERS verification help protect performance guarantees and may be required for some manufacturer or program warranties.

Expected Cost/Benefit and Energy Savings

A heat pump replacement provides both comfort and financial returns over time.

What to expect in Los Altos Hills:

  • Energy savings depend on what you replace and your home’s envelope improvements. Replacing an older electric resistance or inefficient age-old heat pump often yields substantial savings. Compared with older HVAC, many homeowners see reduced energy consumption and bills by a significant percentage, especially when systems are right-sized and ducts are sealed.
  • Payback periods vary widely based on incentives, energy prices, and usage patterns; typical payback estimates often fall within several years to a decade when factoring rebates and lower operating costs.
  • Non-energy benefits include improved comfort, quieter operation, consistent temperature, better humidity control, and reduced lifecycle maintenance costs.
  • Replacing aging systems now can lock in higher efficiency before refrigerant availability and regulations make older refrigerants costly to service.

Long-Term Maintenance and Performance Tips

Maintain your investment for maximum savings and lifespan.

Recommended ongoing actions:

  • Schedule annual maintenance, ideally before cooling and heating seasons.
  • Change filters regularly and keep outdoor units clear of debris and vegetation—Los Altos Hills’ seasonal winds and pollen can affect performance.
  • Seal and insulate ducts if not already done and consider simple envelope upgrades like attic insulation or window shading to reduce system load.
  • Keep documentation of HERS reports, warranties, and permits for future resale value and incentive verification.

A professionally executed heat pump replacement in Los Altos Hills, CA, tailored to your home’s load, topology, and comfort needs, delivers reliable year-round climate control, better efficiency, and measurable reductions in operating cost and emissions when paired with available incentives and proper commissioning.

testimonials

hear what our satisfied clients have to say

5.0

We found Plum HVAC in 2024 after spending more than 2 months searching and comparing estimates.  The owner Sam gave us a very competitive price for a Mitsubishi mini-split and the installation went off without a hitch.  Our experience was so positive that we later requested their services twice more to also install A/Cs for our 2 other rooms.  Their technician, Jake, led our installations each time and we were very impressed by their professionalism and quality of work. Now 1 year in and we could not be any happier, nor have we encountered any issues with our models.

Jesse Y.

5.0

Sam of Plum HVAC, responded to our Heat Pump installation request promptly and provided a very competitive estimate after an onsite visit. He was very flexible and patient to answer and explain our questions. After we signed the contract, he and his team of 4 worked very hard to deliver and install the whole Heat Pump system on time with good quality. I am particularly impressed by their problem solving skills to overcome different connection challenges for the attic installation. Each day before they started, they covered the floors with protection blankets and cleaned after they were done for the day. They also revised the drainage and electric work per the city inspection guidance. Sam and his team were professional and honest so we highly recommend Plum HVAC to any customers who need HVAC work done for their houses.

Chunshi C.

5.0

We needed to install a mini-split in a backyard unit. Sam and his team helped with this, and they did a fantastic job. Sam visited our place and clearly explained to me what needed to be done, and offered a great price. He scheduled the job for a few days later, and his team performed the job with extraordinary quality. Later, I noticed a minor issue and reached out to them. Sam helped me to fix the issue on a second visit by his team later in the week, providing top-notch customer service. I will work with them in the future for my HVAC jobs, and highly recommend them given their excellent work quality and customer service.

Majid J.

5.0

I reached out to 4 companies for mini split quotes; Plum HVAC pricing came in the lowest. Beyond that, Sam was very knowledgeable and kind during the in home consultation. He offered a quote in person, & stuck by it. They removed our old furnace, and installed a two head mini split in our two story townhouse. The work as you can see is very clean! The guys who installed it were very fun & professional. Sam & his team were communicative the whole way through including the permitting process. They took roughly one full day for install, which was very fast! Including removal & disposal of our old furnace. Natalie was very helpful throughout the Bayren Rebate process & always available for any questions! This system has changed our lives, wish we would have gotten it done sooner! It’s way better than we could have imagined.

Bobby R.

5.0

Plum HVAC exceeded my expectations in every way. Sam and his installer team were not only professional but also incredibly responsible throughout the entire process. They provided top-notch service at a very reasonable price, which is hard to come by these days. I highly recommend Plum HVAC to anyone looking for quality HVAC services. You won't be disappointed!

A Chui

5.0

I recently engaged Plum HVAC to install two mini-split units at my residence, and I'm thrilled with the outcome.Throughout the entire process, from the initial consultation to the project's completion, Plum HVAC showcased professionalism and expertise. The technician, Sam, arrived promptly and conducted a comprehensive assessment of my HVAC system. Sam took the time to thoroughly explain the technicians' tasks, the estimated duration of the project, and provided transparent pricing options.

Romero J.

5.0

Wonderful experience with Plum HVAC on a heat pump installation! I checked several companies, compared their recommendations, timelines, reputations and prices.Sam, the owner, was very professional and has almost 2 decades of experience in HVAC. When I asked dumb questions, he answered most graciously. And when I noted that some companies we queried said we could get away WITHOUT replacing our original ductwork from 1965, he gave us his honest opinion why that wasn't a good idea. (Hubby remembered later that people who worked in our attic adding insulation told us there were lots of duct leaks.)

Marlene S.

5.0

I called 8 different HVAC companies for quotes for a heat pump heating/ac system because I want to save money by switching from a forced air gas furnace to an electric heat pump system which will give me both heating and air conditioning. In addition my old furnace (circa 1991) was way oversized for my home and the air coming out too noisy. The New heat pump system is quieter and more efficient.  Back to the quotes for the system, all the other 7 companies sent a salesperson/advisor to give the quote. Sam, the owner of Plum HVAC came our to give the quote. He was quick with his quote and was very knowledgeable. He didn't try to upsell me on anything and have the lowest quote of them all. His price was 60% less than the highest quote and 15% lower than the next second lowest quote.

Michael C.

5.0

Plum HVAC is an extremely professional, knowledgeable, and an established company to hire. I highly recommend Plum HVAC! Sam and his crew did a wonderful job. Sam worked with my schedule and his crew had completed the job with ease.

Blake

5.0

Sam was one of the most professional business owners I had the chance to meet over the past few years and I'm so happy I trusted him to install our new A/C unit.- He showed up on time- He was transparent (and reasonable) regarding pricing- He offered 2-3 options- His crew did a very clean/thorough jobWhat I loved the most though, was the fact he was very easy to communicate with. I would definitely use him again and recommend him to our neighbors/friends.

Bruno L.

5.0

We recently had a complicated Bryant Evolution dual fuel system with variable speed and zoning installed in our home by Plum HVAC, and we are very pleased! The team also changed the entire crawl space ducting, ensuring a comprehensive upgrade. The price was fair, and the team was always on time and easy to contact. Sam Mousavi, the head of the team, paid great attention to detail and demonstrated a strong understanding of systems. His expertise in HVAC systems and his friendly character made us feel comfortable throughout the process. We highly recommend Plum HVAC for their professionalism and excellent service.

Amirali B.

5.0

I cannot say enough about Plum HVAC, who replaced my aging heater furnace, and in particular Sam. Sam was very highly recommended by my sister, who replaced her furnace and added air conditioning.First, they gave me a good deal for a 2-stage, at the same cost as the lowest bid for a 1-stage. The other bids were dancing around some gas line work made by previous owners.

Kumar S.

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