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Heat Pump Replacement in Hillsborough, CA

Heat pump replacement in Hillsborough, CA delivers improved comfort and energy savings. Learn about permits, rebates, and next steps.

Heat pump replacement in Hillsborough, CA, with Plum HVAC, involves a comprehensive process: professional load calculations, careful equipment selection for efficiency and noise, and meticulous ductwork and electrical work. Our service covers permits, inspections, and potential rebates, with timelines ranging from a one-day replacement to multi-day projects when additional system modifications are needed. Expect improved comfort, lower energy bills, quieter operation, and enhanced home value, backed by Plum HVAC warranties on equipment and workmanship and ongoing maintenance recommendations. This helps ensure long-term reliability and peace of mind.

Heat Pump Replacement in Hillsborough, CA

Replacing a heat pump in a Hillsborough, CA home is more than swapping old equipment for new. With the Bay Area’s mild Mediterranean climate, proximity to the coast, and many older, custom-built homes, a properly sized, high-efficiency heat pump can deliver consistent comfort year-round while reducing energy costs and addressing local building requirements. This page explains the replacement process, common issues in Hillsborough homes, equipment selection, permitting, timelines, warranties, expected energy savings, and what to expect before and after replacement.

Why replace your heat pump now?

  • Rising energy bills, frequent repairs, or an aging system that uses outdated refrigerant are common reasons homeowners look to replace rather than repair.
  • Modern heat pumps are significantly more efficient and often quieter, offer better humidity and temperature control, and can reduce operating costs in Hillsborough’s mild climate where heating and cooling loads are moderate.
  • Replacing an old, undersized, or poorly matched system can eliminate comfort complaints like uneven rooms, chronic short cycling, and noisy operation.

Common heat pump replacement issues in Hillsborough

  • Old systems beyond their expected life (10–15 years) with failing compressors or refrigerant leaks.
  • Systems using phased-out refrigerants (e.g., R-22) that are expensive to service.
  • Poorly sized units causing short cycling or inadequate comfort in rooms exposed to coastal winds and temperature swings.
  • Older ductwork with leaks or inadequate insulation common in vintage and custom homes.
  • Electrical panels lacking capacity for modern high-efficiency heat pumps or missing a dedicated disconnect.
  • Permitting or equipment placement challenges on sloped lots or in tight side yards typical of Hillsborough properties.

Initial assessment and load calculations

A thorough replacement begins with a professional assessment tailored to Hillsborough homes:

  • Site visit to inspect current equipment, ductwork, insulation, attic and crawlspace conditions, and indoor comfort complaints.
  • Manual J load calculation (or equivalent) to determine accurate heating and cooling loads based on home size, orientation, insulation levels, window types, and local climate influences like coastal fog and afternoon breezes.
  • Manual D duct design review to determine if duct modifications, sealing, or balancing are necessary for even airflow.
  • Electrical review to confirm service capacity, breaker sizes, and disconnect requirements.

These diagnostics ensure the replacement unit is properly sized—neither oversized (causing short cycling) nor undersized (failing to meet demand).

Equipment selection: efficiency ratings and sizing

Choosing the right heat pump for a Hillsborough home focuses on comfort, efficiency, and longevity:

  • Efficiency metrics: SEER (Seasonal Energy Efficiency Ratio) and HSPF (Heating Seasonal Performance Factor) remain key. Higher SEER and HSPF numbers indicate better cooling and heating efficiency. Consider inverter-driven, variable-speed compressors for better comfort and lower operating costs.
  • Sizing: Follow the load calculation results. Variable-capacity systems adapt better to smaller loads typical of Hillsborough’s climate, improving humidity control and comfort.
  • Technology choices: Heat pump types include air-source, ducted mini-split, and ductless multi-zone systems. Ductless or multi-zone systems can be ideal for historic or addition spaces where duct modifications would be disruptive.
  • Noise and placement: Choose units with low sound ratings and plan outdoor unit placement to minimize noise to neighbors and protect equipment from coastal moisture.

Removal of old equipment and preparations

  • Safe, code-compliant recovery of refrigerant and removal of the old unit.
  • Inspection and possible replacement of the condensate drain, refrigerant lines, and mounting pads.
  • If the system contains outdated refrigerant, proper disposal and documentation will be part of the process to meet environmental regulations.

Ductwork, electrical, and structural modifications

  • Ductwork: Expect duct sealing, insulation upgrades, or reconfiguration when ducts are leaky, undersized, or poorly balanced. Sealing and adding insulation can dramatically improve system performance in Hillsborough’s variable conditions.
  • Electrical: Modern heat pumps may require a dedicated 240V circuit, updated breaker size, or even a panel capacity upgrade. A licensed electrician will confirm clearances, disconnects, and grounding.
  • Structural or placement adjustments: Condensing units should be elevated and protected from runoff; rooftop or side-yard installations may require special brackets or pads.

Permitting and inspections in Hillsborough

  • Replacement typically requires local permits and inspections to ensure installations meet Town of Hillsborough and San Mateo County building codes and safety standards.
  • Permit scope may include electrical, mechanical, and refrigerant handling documentation. Inspections confirm proper installation, electrical connections, ductwork changes, and compliance with local energy codes.
  • A knowledgeable contractor will prepare permit documents and coordinate inspections, including final verification for occupancy and system operation.

Rebates, financing assistance, and incentives

  • Homeowners replacing older systems in California often qualify for state and utility incentives, plus federal tax credits for high-efficiency heat pumps.
  • Local utility programs (including PG&E service territory incentives) and state clean-energy programs can offset equipment costs. Financing options tailored to energy-saving upgrades can spread investment over time.
  • Documentation for incentives typically requires equipment specifications, installation dates, and proof of permits and inspections.

Project timeline and disruption expectations

  • Typical replacement timeline ranges from a single day for like-for-like swaps to several days when ductwork, electrical, or permitting complexities are involved.
  • Common schedule: assessment and load calculations (1 visit), permit processing (varies, often days to weeks), equipment delivery, installation (1–3 days), and final inspection.
  • Homeowners should expect temporary disruption during equipment removal and electrical work and should plan for limited HVAC operation during the swap.

Warranty coverage and after-replacement support

  • Modern heat pumps carry manufacturer warranties on compressors and parts (compressor warranties commonly extend up to 10 years; parts warranties vary).
  • Installer workmanship warranties cover labor and installation quality for a defined period. Keep all warranty documentation and permit records for future claims.
  • Regular maintenance—annual or biannual tune-ups—preserves warranty eligibility and maintains peak efficiency.

Energy savings estimates and long-term benefits

  • Replacing an older, inefficient heat pump with a modern high-efficiency system typically yields noticeable energy savings. Conservatively, homeowners can expect energy use reductions commonly in the 20–40% range, depending on current system efficiency, home envelope, and usage patterns.
  • Other long-term benefits: improved comfort and humidity control, quieter operation, lower repair frequency, and increased home value—important in Hillsborough’s competitive housing market.

Before-and-after expectations

Before:

  • Frequent repairs, noisy operation, uneven temperatures, rising utility bills, and potential use of supplemental heating.After:
  • More consistent room-to-room comfort, quieter operation, reduced energy bills, and improved humidity control. Duct sealing or insulation improvements often yield immediate comfort and efficiency gains.
  • Properly documented permits, energy rebates processed, and clear warranty coverage give long-term peace of mind.

Maintenance and tips for lasting performance

  • Schedule professional tune-ups at least once a year to check refrigerant levels, clean coils, test controls, and inspect electrical connections.
  • Keep outdoor units clear of debris, maintain proper clearance, and protect from irrigation spray and salt air.
  • Address attic and crawlspace insulation and air-sealing to maximize performance—small building envelope improvements deliver outsized efficiency gains in Hillsborough homes.

A heat pump replacement in Hillsborough, CA, when based on careful load calculations, proper equipment selection, and attention to ductwork and electrical needs, delivers reliable comfort, lower utility bills, and compliance with local codes. Thoughtful planning around permits, rebates, and warranties ensures the project protects your investment and improves long-term home performance.

testimonials

hear what our satisfied clients have to say

5.0

We found Plum HVAC in 2024 after spending more than 2 months searching and comparing estimates.  The owner Sam gave us a very competitive price for a Mitsubishi mini-split and the installation went off without a hitch.  Our experience was so positive that we later requested their services twice more to also install A/Cs for our 2 other rooms.  Their technician, Jake, led our installations each time and we were very impressed by their professionalism and quality of work. Now 1 year in and we could not be any happier, nor have we encountered any issues with our models.

Jesse Y.

5.0

Sam of Plum HVAC, responded to our Heat Pump installation request promptly and provided a very competitive estimate after an onsite visit. He was very flexible and patient to answer and explain our questions. After we signed the contract, he and his team of 4 worked very hard to deliver and install the whole Heat Pump system on time with good quality. I am particularly impressed by their problem solving skills to overcome different connection challenges for the attic installation. Each day before they started, they covered the floors with protection blankets and cleaned after they were done for the day. They also revised the drainage and electric work per the city inspection guidance. Sam and his team were professional and honest so we highly recommend Plum HVAC to any customers who need HVAC work done for their houses.

Chunshi C.

5.0

We needed to install a mini-split in a backyard unit. Sam and his team helped with this, and they did a fantastic job. Sam visited our place and clearly explained to me what needed to be done, and offered a great price. He scheduled the job for a few days later, and his team performed the job with extraordinary quality. Later, I noticed a minor issue and reached out to them. Sam helped me to fix the issue on a second visit by his team later in the week, providing top-notch customer service. I will work with them in the future for my HVAC jobs, and highly recommend them given their excellent work quality and customer service.

Majid J.

5.0

I reached out to 4 companies for mini split quotes; Plum HVAC pricing came in the lowest. Beyond that, Sam was very knowledgeable and kind during the in home consultation. He offered a quote in person, & stuck by it. They removed our old furnace, and installed a two head mini split in our two story townhouse. The work as you can see is very clean! The guys who installed it were very fun & professional. Sam & his team were communicative the whole way through including the permitting process. They took roughly one full day for install, which was very fast! Including removal & disposal of our old furnace. Natalie was very helpful throughout the Bayren Rebate process & always available for any questions! This system has changed our lives, wish we would have gotten it done sooner! It’s way better than we could have imagined.

Bobby R.

5.0

Plum HVAC exceeded my expectations in every way. Sam and his installer team were not only professional but also incredibly responsible throughout the entire process. They provided top-notch service at a very reasonable price, which is hard to come by these days. I highly recommend Plum HVAC to anyone looking for quality HVAC services. You won't be disappointed!

A Chui

5.0

I recently engaged Plum HVAC to install two mini-split units at my residence, and I'm thrilled with the outcome.Throughout the entire process, from the initial consultation to the project's completion, Plum HVAC showcased professionalism and expertise. The technician, Sam, arrived promptly and conducted a comprehensive assessment of my HVAC system. Sam took the time to thoroughly explain the technicians' tasks, the estimated duration of the project, and provided transparent pricing options.

Romero J.

5.0

Wonderful experience with Plum HVAC on a heat pump installation! I checked several companies, compared their recommendations, timelines, reputations and prices.Sam, the owner, was very professional and has almost 2 decades of experience in HVAC. When I asked dumb questions, he answered most graciously. And when I noted that some companies we queried said we could get away WITHOUT replacing our original ductwork from 1965, he gave us his honest opinion why that wasn't a good idea. (Hubby remembered later that people who worked in our attic adding insulation told us there were lots of duct leaks.)

Marlene S.

5.0

I called 8 different HVAC companies for quotes for a heat pump heating/ac system because I want to save money by switching from a forced air gas furnace to an electric heat pump system which will give me both heating and air conditioning. In addition my old furnace (circa 1991) was way oversized for my home and the air coming out too noisy. The New heat pump system is quieter and more efficient.  Back to the quotes for the system, all the other 7 companies sent a salesperson/advisor to give the quote. Sam, the owner of Plum HVAC came our to give the quote. He was quick with his quote and was very knowledgeable. He didn't try to upsell me on anything and have the lowest quote of them all. His price was 60% less than the highest quote and 15% lower than the next second lowest quote.

Michael C.

5.0

Plum HVAC is an extremely professional, knowledgeable, and an established company to hire. I highly recommend Plum HVAC! Sam and his crew did a wonderful job. Sam worked with my schedule and his crew had completed the job with ease.

Blake

5.0

Sam was one of the most professional business owners I had the chance to meet over the past few years and I'm so happy I trusted him to install our new A/C unit.- He showed up on time- He was transparent (and reasonable) regarding pricing- He offered 2-3 options- His crew did a very clean/thorough jobWhat I loved the most though, was the fact he was very easy to communicate with. I would definitely use him again and recommend him to our neighbors/friends.

Bruno L.

5.0

We recently had a complicated Bryant Evolution dual fuel system with variable speed and zoning installed in our home by Plum HVAC, and we are very pleased! The team also changed the entire crawl space ducting, ensuring a comprehensive upgrade. The price was fair, and the team was always on time and easy to contact. Sam Mousavi, the head of the team, paid great attention to detail and demonstrated a strong understanding of systems. His expertise in HVAC systems and his friendly character made us feel comfortable throughout the process. We highly recommend Plum HVAC for their professionalism and excellent service.

Amirali B.

5.0

I cannot say enough about Plum HVAC, who replaced my aging heater furnace, and in particular Sam. Sam was very highly recommended by my sister, who replaced her furnace and added air conditioning.First, they gave me a good deal for a 2-stage, at the same cost as the lowest bid for a 1-stage. The other bids were dancing around some gas line work made by previous owners.

Kumar S.

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