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Air Conditioning Service in Los Altos Hills, CA

Air Conditioning service in Los Altos Hills, CA offering installation, repair, maintenance, diagnostics, IAQ upgrades, and emergency support

Comprehensive air conditioning services for Los Altos Hills homes from Plum HVAC deliver installation, repair, maintenance, diagnostics, emergency response, indoor air quality upgrades, and service agreements. Our team sizes systems for custom Los Altos Hills layouts, performs precise diagnostics, and uses manufacturer-approved parts. Regular preventive maintenance by Plum HVAC preserves warranties and boosts efficiency. We provide duct sealing, zoning options, smart controls, and energy-saving upgrades. Expect thorough assessments, clear reports, and reliable follow-up to ensure comfort, air quality, and long-term system performance.

Air Conditioning Service in Los Altos Hills, CA

Keeping your home comfortable and healthy in Los Altos Hills means more than turning on the thermostat. With hot, dry summers, occasional heat waves, and seasonal wildfire smoke that affects indoor air quality, well-maintained, properly sized air conditioning systems are essential. This page explains comprehensive air conditioning services available to Los Altos Hills homeowners — installation, repair, maintenance, diagnostics, emergency response, indoor air quality upgrades, and service agreements — plus how our technicians, certifications, and warranty practices protect your investment.

Comprehensive Air Conditioning Services in Los Altos Hills, CA

  • Installation: Central AC, ductless mini-splits, heat pumps, hybrid systems and zone controls. Systems sized and installed to match the unique layouts and high-end construction common in Los Altos Hills homes.
  • Repair: Fast diagnosis and repair of refrigerant leaks, compressor failures, fan or blower issues, faulty controls, and thermostat problems.
  • Maintenance: Seasonal tune-ups, coil cleaning, refrigerant checks, airflow balancing, filter replacement, and preventive inspections to extend system life and efficiency.
  • Emergency Service: Rapid-response troubleshooting and temporary fixes to restore cooling when you need it most during heat events.
  • Diagnostic Testing: Comprehensive load calculations, static pressure tests, refrigerant analysis, electrical safety checks, and system performance verification.
  • Indoor Air Quality Add-Ons: High-efficiency filters, whole-home air cleaners, UV lights, energy recovery ventilators, and humidity control tailored for wildfire smoke and pollen seasons.
  • Service Agreements: Scheduled maintenance plans that include prioritized scheduling, documented inspections, discounts on parts, and record keeping to protect warranties.

Common Air Conditioning Issues in Los Altos Hills and How We Diagnose Them

  • Uneven cooling across multi-level homes: Often caused by zoning problems, duct leaks, or inadequate airflow. We measure static pressure and inspect duct runs in crawlspaces and attics common to local homes.
  • System short-cycling or poor efficiency: Caused by incorrect refrigerant charge, failing compressors, or improper system sizing. Diagnostic testing pinpoints the cause and recommends repair or replacement.
  • Poor indoor air quality during wildfire season: Fine particulates and smoke odors can infiltrate homes. We test ventilation paths and propose filtration or whole-home purification solutions.
  • Noisy operation and increased utility bills: Typically related to worn motors, loose components, or failing bearings. A safety and performance check identifies needed repairs.
  • Refrigerant leaks or odors: We perform leak detection, pressure testing, and safe refrigerant handling in compliance with EPA requirements.

Our Diagnostic and Repair Process

  1. Initial assessment and history review to understand symptoms and prior service.
  2. Visual inspection of outdoor unit, indoor coil, ductwork, electrical connections, and thermostat.
  3. Performance testing: refrigerant pressures, temperature split, airflow measurements, and electrical load checks.
  4. Written diagnosis and prioritized repair recommendations, including parts, labor, and timeline.
  5. Repair work with manufacturer-recommended parts, system testing after repairs, and a documented service report.
  6. Follow-up checks on warranty items and system performance as needed.

Installation and System Upgrades for Los Altos Hills Homes

Los Altos Hills homes vary from modern high-efficiency builds to older estates with complex duct systems. Correct installation begins with a Manual J load calculation to size equipment properly and a Manual D plan if ductwork changes are required. We evaluate:

  • Duct sealing and insulation for hilly, attic-exposed runs.
  • Zoned systems or ductless options for additions and outbuildings.
  • High-efficiency heat pumps to improve year-round performance and reduce energy bills.
  • Smart thermostats and zoning controls for precise comfort and energy management.Installations include permit coordination and system commissioning to meet local building codes and efficiency standards.

Preventive Maintenance and Service Agreements

Regular maintenance reduces breakdowns, restores efficiency, and preserves warranties. Typical tune-ups include:

  • Cleaning evaporator and condenser coils
  • Checking refrigerant levels and leaks
  • Verifying electrical connections and safety controls
  • Lubricating motors and checking belts
  • Testing thermostat accuracy and calibrating controls
  • Recording all system settings and performance dataService agreements commonly provide two seasonal inspections, priority scheduling during peak heat, discounted diagnostics and repairs, and a permanent service history that helps with warranty claims and resale value.

Indoor Air Quality Add-Ons for Los Altos Hills

Given local wildfire smoke and seasonal pollen, IAQ upgrades are often essential:

  • High-MERV whole-home filters or HEPA-compatible systems to capture fine particulates
  • UV germicidal lights to reduce microbial growth on coils
  • Energy recovery ventilators (ERVs) to maintain fresh air while controlling humidity
  • Dehumidification solutions for basements or living areas sensitive to moistureEach option is sized to your system and home layout to avoid airflow restriction or pressure imbalance.

Emergency Service and Rapid Response

When your AC fails during a heat wave, response speed matters. Emergency protocols include remote triage over the phone, prioritized dispatch, temporary cooling solutions where safe, and same-day parts retrieval when feasible. Repairs are performed with safety checks and documented follow-up to prevent repeat failures.

Technicians, Certifications, and Warranty Policies

Our technicians hold industry-standard certifications such as NATE and EPA Section 608 refrigerant handling credentials and complete manufacturer training for major brands. They are background-checked, insured, and receive ongoing technical training to stay current with refrigerants, efficiency standards, and smart controls.

Warranty policies commonly include:

  • Manufacturer parts and compressor warranties that vary by equipment
  • Labor or workmanship warranties offered after installation or major repair
  • Requirements to maintain routine service (often annual) to keep some warranties validWe provide clear warranty documentation, explain registration requirements, and keep service records that support claims.

What to Expect After Service

After any visit you will receive a clear service report outlining diagnostics performed, parts replaced, system settings, and recommended next steps. For installations, expect system commissioning, a walkthrough of controls, and guidance on seasonal maintenance. Keeping an active maintenance plan improves reliability, efficiency, and indoor air quality — especially important in Los Altos Hills where local climate and air quality conditions can stress HVAC systems.

Regular professional service helps avoid emergency breakdowns, lowers operating costs, and maintains healthy indoor air. For Los Altos Hills homes, proactive AC care is a practical investment in comfort, energy savings, and long-term system performance.

testimonials

hear what our satisfied clients have to say

5.0

We found Plum HVAC in 2024 after spending more than 2 months searching and comparing estimates.  The owner Sam gave us a very competitive price for a Mitsubishi mini-split and the installation went off without a hitch.  Our experience was so positive that we later requested their services twice more to also install A/Cs for our 2 other rooms.  Their technician, Jake, led our installations each time and we were very impressed by their professionalism and quality of work. Now 1 year in and we could not be any happier, nor have we encountered any issues with our models.

Jesse Y.

5.0

Sam of Plum HVAC, responded to our Heat Pump installation request promptly and provided a very competitive estimate after an onsite visit. He was very flexible and patient to answer and explain our questions. After we signed the contract, he and his team of 4 worked very hard to deliver and install the whole Heat Pump system on time with good quality. I am particularly impressed by their problem solving skills to overcome different connection challenges for the attic installation. Each day before they started, they covered the floors with protection blankets and cleaned after they were done for the day. They also revised the drainage and electric work per the city inspection guidance. Sam and his team were professional and honest so we highly recommend Plum HVAC to any customers who need HVAC work done for their houses.

Chunshi C.

5.0

We needed to install a mini-split in a backyard unit. Sam and his team helped with this, and they did a fantastic job. Sam visited our place and clearly explained to me what needed to be done, and offered a great price. He scheduled the job for a few days later, and his team performed the job with extraordinary quality. Later, I noticed a minor issue and reached out to them. Sam helped me to fix the issue on a second visit by his team later in the week, providing top-notch customer service. I will work with them in the future for my HVAC jobs, and highly recommend them given their excellent work quality and customer service.

Majid J.

5.0

I reached out to 4 companies for mini split quotes; Plum HVAC pricing came in the lowest. Beyond that, Sam was very knowledgeable and kind during the in home consultation. He offered a quote in person, & stuck by it. They removed our old furnace, and installed a two head mini split in our two story townhouse. The work as you can see is very clean! The guys who installed it were very fun & professional. Sam & his team were communicative the whole way through including the permitting process. They took roughly one full day for install, which was very fast! Including removal & disposal of our old furnace. Natalie was very helpful throughout the Bayren Rebate process & always available for any questions! This system has changed our lives, wish we would have gotten it done sooner! It’s way better than we could have imagined.

Bobby R.

5.0

Plum HVAC exceeded my expectations in every way. Sam and his installer team were not only professional but also incredibly responsible throughout the entire process. They provided top-notch service at a very reasonable price, which is hard to come by these days. I highly recommend Plum HVAC to anyone looking for quality HVAC services. You won't be disappointed!

A Chui

5.0

I recently engaged Plum HVAC to install two mini-split units at my residence, and I'm thrilled with the outcome.Throughout the entire process, from the initial consultation to the project's completion, Plum HVAC showcased professionalism and expertise. The technician, Sam, arrived promptly and conducted a comprehensive assessment of my HVAC system. Sam took the time to thoroughly explain the technicians' tasks, the estimated duration of the project, and provided transparent pricing options.

Romero J.

5.0

Wonderful experience with Plum HVAC on a heat pump installation! I checked several companies, compared their recommendations, timelines, reputations and prices.Sam, the owner, was very professional and has almost 2 decades of experience in HVAC. When I asked dumb questions, he answered most graciously. And when I noted that some companies we queried said we could get away WITHOUT replacing our original ductwork from 1965, he gave us his honest opinion why that wasn't a good idea. (Hubby remembered later that people who worked in our attic adding insulation told us there were lots of duct leaks.)

Marlene S.

5.0

I called 8 different HVAC companies for quotes for a heat pump heating/ac system because I want to save money by switching from a forced air gas furnace to an electric heat pump system which will give me both heating and air conditioning. In addition my old furnace (circa 1991) was way oversized for my home and the air coming out too noisy. The New heat pump system is quieter and more efficient.  Back to the quotes for the system, all the other 7 companies sent a salesperson/advisor to give the quote. Sam, the owner of Plum HVAC came our to give the quote. He was quick with his quote and was very knowledgeable. He didn't try to upsell me on anything and have the lowest quote of them all. His price was 60% less than the highest quote and 15% lower than the next second lowest quote.

Michael C.

5.0

Plum HVAC is an extremely professional, knowledgeable, and an established company to hire. I highly recommend Plum HVAC! Sam and his crew did a wonderful job. Sam worked with my schedule and his crew had completed the job with ease.

Blake

5.0

Sam was one of the most professional business owners I had the chance to meet over the past few years and I'm so happy I trusted him to install our new A/C unit.- He showed up on time- He was transparent (and reasonable) regarding pricing- He offered 2-3 options- His crew did a very clean/thorough jobWhat I loved the most though, was the fact he was very easy to communicate with. I would definitely use him again and recommend him to our neighbors/friends.

Bruno L.

5.0

We recently had a complicated Bryant Evolution dual fuel system with variable speed and zoning installed in our home by Plum HVAC, and we are very pleased! The team also changed the entire crawl space ducting, ensuring a comprehensive upgrade. The price was fair, and the team was always on time and easy to contact. Sam Mousavi, the head of the team, paid great attention to detail and demonstrated a strong understanding of systems. His expertise in HVAC systems and his friendly character made us feel comfortable throughout the process. We highly recommend Plum HVAC for their professionalism and excellent service.

Amirali B.

5.0

I cannot say enough about Plum HVAC, who replaced my aging heater furnace, and in particular Sam. Sam was very highly recommended by my sister, who replaced her furnace and added air conditioning.First, they gave me a good deal for a 2-stage, at the same cost as the lowest bid for a 1-stage. The other bids were dancing around some gas line work made by previous owners.

Kumar S.

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