I recently engaged Plum HVAC to install two mini-split units at my residence, and I'm thrilled with the outcome.
Throughout the entire process, from the initial consultation to the project's completion, Plum HVAC showcased professionalism and expertise. The technician, Sam, arrived promptly and conducted a comprehensive assessment of my HVAC system. Sam took the time to thoroughly explain the technicians' tasks, the estimated duration of the project, and provided transparent pricing options.
On the scheduled installation day, Sam's crew arrived punctually. Their impressive knowledge and meticulous attention to detail instilled confidence in their abilities. Despite encountering a few obstacles (attributable to my end), the team remained patient and collaborated with us to identify solutions. Additionally, Sam patiently addressed all my queries, further exemplifying Plum HVAC's commitment to customer satisfaction. It's evident that Plum HVAC is fortunate to have such competent and trustworthy technicians.
Moreover, as I couldn't stay home to see the completion of the project, they went above and beyond by ensuring all surfaces were protected and left clean after the installation. They even closed the door for us, showing their thoughtfulness and reliability.
Timely and professional service, transparent pricing, knowledgeable technician, efficient installation, accommodating approach to unforeseen challenges, trustworthy and considerate service.
I wholeheartedly endorse Plum HVAC to anyone seeking HVAC services. Their combination of expertise, dependability, outstanding customer service, and trustworthiness truly distinguishes them within the industry.